We ship worldwide! Shipping costs will apply according to your shipping address and will be added at checkout. We also run discounts and promotions all year, so stay tuned for exclusive deals.
Orders processed in the US will take 5-15 business days to arrive. For international orders, it can take between 7-20 business days for your product to arrive, depending on where you live.
Please also note that if your purchased item is on pre-order, it may take longer to arrive at your doorsteps due to manufacturing delays. Most pre-ordered products will take about 45 business days to ship.
Our handling time usually takes about 2-3 business days and then the orders are handed over to our shipping partners. Our shipping times are dependent on where you live in the world.
We provide free worldwide shipping for all orders above $50! Any order below this amount will be charged a flat rate of $6.95, or $3.95 for customers in the USA
Shopping for your kids should be fun for all! If an item isn’t up to your standards, return it for a refund within 30 days of delivery in the original condition and packaging.
You can choose between a refund in store credit or a refund to your original payment method.
We do not cover the cost for return shipping. As soon as we receive the return from you to our warehouse, we will begin to process the return which will take 2-3 business days.
Please contact us using the contact form to the side to initiate a return! :)
We know how frustrating this situation can be. Return shipping for heavily damaged or defective items is free.
We’ll provide return instructions for the damaged or defective item. Be sure to complete this process within 30 days of the delivery date.
We apologize for your less than perfect experience.
Our returns team will be able to provide you with the closest location for you to ship the return. We will process your return within 2 business days of us receiving the product.
If you can include a tracking number for us for the return the package, it will make it easier for us to ensure your return is processed as soon as possible! We do not cover costs for return shipping.
Return timeframes depend on how soon you are able to ship the products and when we receive them.
As long as your product has not been submitted for fulfillment by us, we can cancel your order. There are no costs to cancel an order if it hasn't been shipped!
We often submit items for fulfillment within a few hours, so the faster you can let us know about the cancellation, the more likely we'll be able to do it.
If your order has been shipped, we ask that you follow our return policy in order to get a full refund once you receive your product!
If you have any further questions or concerns that we haven't highlighted, please do not hesitate to contact us at email@example.com - we're here to help!
ShopBabyChild operates in many countries around the world! We have multiple warehouses based out of USA, Germany, and Asia.
Our head office is located at 4653 Phoenix Park Crescent, Mississauga, Ontario, Canada.
Please contact us directly to know which address you should ship any returns to, as each customer is associated with the closest fulfillment centre to their geographic location.